Frequently asked questions

Nationwide, from our base in the Tema-Afienya Industrial Area, with cross-border movement into the West African sub-region.

Both. Clients pay per trip, or enter long-term agreements where dedicated capacity is planned around their schedule.

Bulk materials and industrial goods, including cement and building materials, agricultural produce, aggregates, plant and equipment, and import-export cargo.

Yes. We are a co-agent for Ghacem through PH World Company Limited, and an agent for Bright Cement International and CIMAF Cement.

Leasing arrangements for tippers, trailers, excavators and heavy plant are agreed case by case, including managed options with maintenance covered.

Send the load details, pickup and delivery points and preferred dates through the quote form, or call the operations line directly.

Yes. Sigman Enterprise is Ghanaian-owned and Ghanaian-operated, based in the Tema-Afienya Industrial Area.

That is the point of the structure. Supply, haulage, trading and equipment sit in one company under one management line, so an order and its movement are arranged in a single conversation.

Tema to Afienya, Tema to Kumasi, Tema to Takoradi, Accra to Tamale, and Tema to Ouagadougou. Those are the regular runs; we quote nationwide.

Yes, into the West African sub-region, subject to the documentation the route requires. Documentation is prepared before the cargo moves, not after.

Yes. The listed corridors are the regular runs, not the limit of where we go. Send the pickup and delivery points and we will price it.

It can. Access, road condition and turnaround time all affect how long a unit is committed to a job, so tell us about restricted access or a difficult approach when you enquire rather than on the day.

Every unit is checked before it leaves the yard — tyres, brakes, lights and load securing. A defect reported at the end of a run takes the unit out of the schedule until it is cleared.

Yes. Contact business development with what your audit requires and we will confirm what we can evidence.

Liability is set out in the terms agreed for the job or the contract. Raise it at quotation stage and operations will confirm the position for your cargo in writing.

Driver standards are set by a transport manager who spent over thirty years in the work — as a driver, then a driver trainer, then a maintenance supervisor. Recruitment is on experience, and training continues on the job.

Both. Because supply and haulage sit in the same company, delivery is scheduled with the order.

Order quantities are agreed with business development and depend on the material and the delivery point. Tell us what you need and we will confirm.

Yes. Cement is the core line, but the division supplies general building materials on request.

Contact business development and we will agree terms based on volume and frequency.

Send the load as early as you can and operations will confirm the earliest available window against current fleet commitments. Contract clients hold reserved capacity, so their lead time is shorter.

Yes, into the West African sub-region, subject to the documentation required for the route.

Real-time fleet monitoring is in development as part of the company’s digital logistics programme. Today, operations gives you status updates on request.

Liability is set out in the terms agreed for the job or the contract, and confirmed in writing at quotation stage.

Precious minerals, timber and industrial commodities.

We work with partners in Ghana and abroad, in compliance with export regulations.

Yes — that is the advantage of the trading division sitting alongside our own haulage capacity.

Per transaction or under a supply partnership, depending on volume and continuity.

Lease periods are agreed per unit and per job, from short site engagements to long-term placements. Tell us the equipment and the duration you have in mind and we will confirm.

Depends on the lease type agreed.

Fleet management responds; the maintenance obligation sits with us under a managed lease.

Placements outside Ghana are considered case by case, against the equipment, the duration and the documentation the destination requires.

In writing, priced on distance, weight or volume, cargo type, route conditions and frequency. For repeat volume we agree a rate schedule instead of quoting trip by trip.

Terms are agreed with finance when the account is opened and confirmed on the quote. Contract clients are invoiced against the agreed rate schedule.

Contact business development with your expected volume and frequency. Terms are agreed before the first movement.

A written quote, delivery documentation signed at both ends, delivery records you can reconcile against invoices, and the invoice itself.